EGi Energy Terms and Conditions

Last Updated: September 06, 2025

Introduction

Welcome to EGi Energy, a business name of Energy Group Inc Ltd (Company registration No: 14991077), by using our website you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you must not use our website or services.

About Us

EGi Energy (“we”, “our”, “us”) provides domestic and business energy-efficiency services across the UK. Our services include supporting households, tenants, and landlords in accessing government-backed grant schemes such as ECO4, LA Flex, Great British Insulation Scheme (GBIS), and Warm Homes: Local Grant (WHLG), as well as renewable technology installations such as solar PV systems and EV chargers, and business energy procurement services.

Website Use

• The content of this website is for general information only and may be subject to change without notice.

• We strive to ensure accuracy but provide no guarantee that the information is complete, accurate, or up to date.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• You may not copy, reproduce, or distribute any content without prior written permission from EGi Energy.

Eligibility for Services

• Grant-funded services (e.g. ECO4, GBIS, WHLG, LA Flex) are subject to government criteria and scheme rules.

• Eligibility checks may require personal details, including proof of benefits, income, or tenancy arrangements.

• For grant applications, the property address will be assessed to determine suitability and potential upgrades.

• Approval of funding is not guaranteed and is dependent on scheme administrators, local authorities, or other governing bodies.

Energy Procurement Services

• EGi Energy acts as an advisor and broker in energy procurement.

• We analyse energy usage, explore market options, and negotiate with suppliers on behalf of clients.

• Final responsibility for reviewing and entering into energy supply contracts rests with the client.

• EGi Energy does not act as an energy supplier and accepts no liability for supplier performance, billing, or contractual disputes.

Installations & Warranties

• All energy-efficiency installations are carried out by accredited, TrustMark-registered installers.

• Works come with full warranties and compliance documentation.

• EGi Energy is not liable for faults, delays, or issues arising from third-party installers but will support clients in liaising with installers where necessary.

Privacy & Data Protection

• We are committed to protecting your personal data in line with GDPR.

• Information collected (including property addresses for domestic services) will only be used for eligibility checks, grant applications, and service delivery.

• For full details, please see our Privacy Policy.

Liability

• EGi Energy is not responsible for:

  • Losses resulting from reliance on information on this website.

  • Non-approval of grant applications.

  • Third-party supplier or installer performance.

• To the fullest extent permitted by law, EGi Energy excludes liability for any direct, indirect, or consequential loss.

Links to Other Websites

Our website may include links to external sites. These are provided for convenience only, and we are not responsible for their content, accuracy, or practices.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the website will signify your acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms and Conditions, please contact us, using our details below.